Policies

Please note that under any circumstances, cancellations or rescheduling within 24 hours of the appointment time will incur a charge of the full service fee. Thank you for your understanding.
“NO SHOW” will be charged 100% of service amount.

We understand that “life happens.” However, if you anticipate being unable to arrive on time for your scheduled appointment, we kindly request that you contact us as soon as possible. Please note that if you are more than 15 minutes late, we may need to modify your service, reschedule your appointment, or, in some cases, treat it as a cancellation.

As a small business, efficiency is crucial to our operations. Due to the nature of our services, delays can significantly disrupt our scheduling and impact other clients. We sincerely appreciate your understanding and cooperation in helping us maintain smooth and effective operations.

we will not be able to accept tips by card. A cash gratuity of 15% – 20% of each service is greatly appreciated.

We stand by allow our service if a client is dissatisfied, we are always willing to redo the service at no charge as long as we are notified within 7 days and an appointment is scheduled within 14days.